Providing Communication and Engagement Channels
The organization is committed to responding to inquiries through the 'Contact Us' page.
In line with the direction of the Military Industries Corporation (MIC) to enhance the quality of services provided to beneficiaries, and in accordance with the directives of the esteemed leadership to do everything possible to achieve the satisfaction of beneficiaries, including citizens and partners; MIC is committed to making the services of its external portal, its electronic services, and its smart device available in the easiest and most accessible ways, it should be noted that this does not include the time taken for processing transactions by a third party, such as other government entities, if the nature of the transactions requires it.
Furthermore, beneficiaries must adhere to the terms and requirements of each service as outlined in the E-Services Guide. All E-Services will be updated and added.
Help and support
The MIC e-service provides assistance and support to beneficiaries in a manner that accommodates the largest number of website visitors. This is achieved by offering readable content, multimedia, and detailed information, in addition to certain support tools such as Communication Channels and Suggestions and Complaints.
Privacy and Confidentiality of Information
The Military Industries Corporation (MIC) is committed to protecting the privacy and confidentiality of data. MIC shall only collect what is necessary for legitimate purposes, store it within the Kingdom, and destroy it when no longer needed. MIC grants data subjects the right to access, rectify, and erase their data, and shall not share it except with competent authorities under strict security controls.
Last Modification Date: 17/08/2026 - 12:13 PM Saudi Arabia Time
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